Frequently asked questions
The first release is deliberately simple: upload or pick a sample, sign in when restoring, use credits, compare the result, then download.
Is old photo restoration free to try? +
Yes. Sign in and you get 3 free credits, with no card required. Each credit restores one photo. Free downloads include a small watermark so you can judge the result before paying.
Do I need to sign in before uploading? +
No. You can upload a photo or choose a sample first. Sign-in happens when you click Restore, because the restoration uses account credits and needs a secure place to save the result.
Which file types are supported? +
JPG, PNG, and WEBP are supported up to 10 MB. HEIC is not promised in the first release because that format needs extra conversion checks across browsers and phones.
Will the restored photo change faces? +
The tool is designed to preserve identity, pose, clothing, expression, and the original scene. Very damaged or tiny faces can still be uncertain, so use the before/after slider before relying on a result.
Can it colorize black and white photos? +
Yes. The Colorize page focuses on natural, period-aware color. It should not modernize clothes, backgrounds, or skin tones, but old prints with missing detail may still need a manual editor.
How long do you keep uploaded photos? +
Uploads and results are kept only as long as needed for account history, support, and repeat downloads. You can request deletion from the account or support channel, and we process deletion requests within 30 days.