Frequently asked questions
The first release is deliberately simple: upload or pick a sample, try one watermarked preview before sign-in, then sign in if the result is worth saving, downloading, or restoring again.
Is old photo restoration free to try? +
Yes. Each device can try one watermarked preview without signing in. Sign in only if you want to save the result, keep restoring with 3 starter credits, or use paid credits or Pro for a watermark-free export.
What can old photo restoration repair? +
It can reduce fading, weak contrast, scratches, dust, fold marks, grain, and mild blur. It can also colorize a black-and-white photo. Missing faces or large torn areas may be invented rather than recovered, so those cases need extra review.
Which file types are supported? +
Upload a JPG, PNG, or WEBP file up to 10 MB. HEIC is not accepted, so export an iPhone photo as JPG before uploading it.
Will the restored photo change faces? +
It can. AI may invent detail when a face is tiny, blurry, or badly damaged. Compare the eyes, mouth, face shape, age, clothing, and background with the original, and do not keep a result that changes the person.
Can it colorize black and white photos? +
Yes, but the colors are an interpretation. The tool aims for restrained, period-aware tones, yet it cannot know the original color of every dress, wall, uniform, or object. Keep the untouched scan with your family records.
How long do you keep uploaded photos? +
Uploads and results are kept for account history, support, and repeat downloads. You can request deletion through your account or support, and deletion requests are processed within 30 days.